We are first time home buyers, soon we realized we couldn't do this by our self, a good friend of us referred us to Metro East, I was a little skeptical about the results of the home inspection, I was afraid that we could be tricked on the results and things like that. The day of the Inspection my opinion changed when the agent was there on time, and his personable well mannered demeanor made me relax and be more comfortable, as he started with the paperwork and progressing in to the Inspection it self, I realized that he was answering all my questions, and showing me things about the house that I didn't even know were there. I learned so much and realized that the reviewer was very knowledgeable and accessible, he gave me more inside about the house and typed in a very through report, that helped us take a real informed decision about our future home and made our work with our realtor a real bliss. I will totally recommend Metro East Inspection and considered them if we need more of this kind of services, they gave us a guarantee on the things that they reviewed and on top of that helped us get certification on things that needed be addressed further. Out of all this what I liked the most, is that the agent treated me like a real person seeking for a home that will not represent a liability or a financial risk to my family, not just like somebody that was on his way.
- Leticia B.
Very good communication and documentation. I received video of the sewer inspection along with a narrative of any trouble spots along the line, a word document with pictures of the action items listed, and radon testing graph results documented also. Would highly recommend!
- Jason G.
We used this company as our inspection company on a home we are looking to purchase. The entire crew were professional, and extremely knowledgeable. They took the time to explain their findings and recommendations even though an inspection report will be given to us. They asked if we had any questions they could answer for us. Overall the experience was great and very professional.
The inspector was on time, knowledgeable, friendly & professional. I received my detailed home inspection report in less than 24 hours from the inspection appointment. All of my questions were answered
On-time, professional, courteous...sooooo glad I opted for the sewer inspection, Bill found MAJOR deal breaking defects...don't know much about sewers but I'm pretty sure there shouldn't be vegetation growing in there...let alone huge holes...The Home guy Dustin went over EVERYTHING...there not afraid of getting dirty...very pleased
Metro East Home Inspection provided excellent professional service. Brandon was punctual, friendly, and very knowledgeable about home construction. He was very willing to answer questions and provided lots of good feedback about the house I'm purchasing. Due to the inspections performed by Metro East Home Inspection, I feel much more comfortable about moving into my new home.
I was SO impressed with Keith from Metro East Home Inspections. You could tell that he really knew what he was doing. His inspection was thorough and very informative. He was happy to answer my questions and make suggestions about what I could do to improve the home. I highly recommend Keith!
- Molly M.
Being a first time buyer in Illinois, Metro-East Home Inspection, Inc., made the process less stressful by patiently explaining things that I was not familiar which allowed me to make sound decisions. They even went back and followed up on some inspection items and as usual promptly sent me my inspection report and was available for all my questions. I will highly recommend them for future home buyers.
We had no problems with our inspectors. They were nice and answered every question we asked. They made sure we understood their small findings and were very patient with us while we went over our concerns. They were clear with their words and very friendly, introducing themselves in a very professional way. Great job, enjoyed having them as our inspectors!
We relocated to a different part of the Metro East. My wife and I found the home that we wanted to buy, made the offer and it was accepted. We had used Metro East Home Inspection for our previous home and when it came time for our new inspection we knew who we were going to call. The inspectors arrive on time and once again we were extremely pleased with their thoroughness and professionalism. Metro East Home Inspection made the process work seamlessly with the other aspects of the home purchase. They took care confirming the appointment with the real estate agents and provided us with the whole house inspection, termite inspection, radon measurement, sewer camera inspection and mold inspection. Truly one phone call and they made everything happen! We will definitely use Metro East Home Inspection for our next home and will recommend them to our family and friends.
I can't say enough nice things about the owner and employees at Metro-East Home Inspection. They were a great help in our home buying process. The men we worked with (Mark and Branden) were amiable and informative, answering all our questions, both on the phone and during the actual inspection. I would use them again in a heartbeat!
Metro-East Home Inspection, Inc. is a wonderful choice for your home inspection. Mr. Marc Graves is super professional, down to earth and straight forward with his input, which is a wonderful quality to have in today's business market. He has promptly returned all phone calls and answered any questions or concerns we had immediately. Dustin, our inspector of the home was absolutely wonderful. Dustin, was very professional, polite and thorough. Dustin is an excellent home inspector. If you are shopping around for a home inspection, Metro-East Home Inspection, Inc. is the one for you. They make it easy, they are competitively priced, and they get the job done right!
- Jennifer G.